We are here to support you

We’d Love To Hear From You

Whether you need support, have a question, want to collaborate, or simply want to connect - we’re here for you.

Flourish was built around meaningful connection, and we believe communication should feel just as intentional.
Our team is here to help make your experience beautiful, supported, and seamless.

SUPPORT PATHWAYS

How Can We Help?

Flourish was built around meaningful connection, and we believe communication should feel just as intentional. Select the pathway below that best fits your needs, and our team will ensure you feel beautiful, supported, and perfectly guided.

Membership Support

Questions about your membership, billing, login access, subscriptions, or community account.

App Support

Need help with the Flourish app, notifications, account setup, or accessing community features?

Events & Retreats

Questions about upcoming gatherings, retreats, tickets, sponsorships, or event details.

Partnerships & Media

Interested in collaborations, speaking opportunities, podcast interviews, or partnerships?

Prayer & Encouragement

Need prayer, encouragement, or support during a difficult season? We would be honored to pray for you.

Send Us A Message

CLARITY & GUIDANCE

Frequently Asked Questions

We want your experience to be seamless. Here are answers to the most common questions regarding memberships, app access, and events.

How do I access the Flourish app?

Once you sign up, you will receive an email with instructions and a secure link to download the Flourish app from the App Store or Google Play. Use the same credentials you created during sign-up to log in.

How do I update my membership?

You can easily update your membership tier or billing details by logging into your account on the web or through the app, and navigating to the Account Settings menu.

How do I cancel or pause my membership?

We understand that seasons change. You can pause or cancel your membership anytime from your Account Settings. If you need assistance, our support team is happy to help.

When are monthly calls hosted?

Our monthly community calls are typically hosted on the first Tuesday of each month. All members receive an invitation link via email and app notification one week prior.

How do retreats and events work?

Retreats and live events are hosted quarterly. Flourish members receive early access and preferred pricing. Detailed itineraries are shared prior to registration.

How do I contact support?

You can reach our dedicated support team using the contact form on this page, or by tapping the 'Support' option directly inside the Flourish app.

How quickly will someone respond?

We strive to reply within 1-2 business days. During high-volume seasons or around retreat launches, we appreciate your patience as we thoughtfully respond to each inquiry.

How do I apply for partnerships or collaborations?

We love connecting with like-minded brands and voices! Please select 'Partnership Inquiry' on our contact form above, and our media team will be in touch.